Fresno Office
7429 N. First St., Suite 101
Fresno, CA 93720
Phone: (559) 448-9870

Selma Office
3400 McCall Ave., Suite 118
Selma, CA 93662
Phone: (559) 896-1795

Meet Our Staff


We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Each member of our team has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.

Lisa Inouye – RDA, Financial Coordinator/Clinical Assistant

Lisa has lived in Kingsburg for over 40 years, attending Kingsburg Jr. High and High School before earning her associate’s degree as well as her RDA from Reedley College. Lisa worked formerly for Dr. Thompson and Dr. Clarke for 18 years. She took leave for 14 years to raise her family and, in 2008, she returned to work for Dr. Havens. Lisa has been married for over 30 years and has three children, two sons and a daughter. Outside the office, Lisa enjoys spending time with her family, working in her yard, planting flowers, weeding (which she finds very theraputic!) and enjoying the sunshine. She also enjoys watching sports-specifically soccer and softball which her youngest child played, even at the collegiate level.

Staci Young -Treatment Coordinator

Staci was born and raised in Fresno, attended Nelson Elementary, Kastner Intermediate and graduated from Clovis West High School.  She began working for Thompson & Clarke Orthodontics at the age of 18 after completing her education at Kings River Community College. Staci married her high school sweetheart in 1997.  In 2001, Staci and her husband Mark welcomed twins, a boy and a girl, Brooklynn & Cole into the world.  She began her maternity leave which lasted 10 years.  In 2011, Staci came back on staff at Havens Orthodontics and resumed Treatment Coordinator duties in  2012.  Staci couldn't be happier working for Havens Orthodontics explaining the ins and outs of braces to parents and patients.  Staci stays busy outside the office in church activities,watching her kids sporting and FFA events.  She enjoys photography and gardening, especially succulents, and plays tennis any time she can!

Cindy Ramirez-CDA, RDA,Treatment Coordinator

Cindy was raised in Kingsburg, and is proud to be a Viking!  She worked for Thompson & Clarke Orthodontics for 25+ years before going into outside sales.  In 2013, Cindy returned back to the Valley to be close to her family and joyfully came back to Havens Orthodontics.  Cindy has two sons, Geoffrey, and Jared, who are married.  Cindy has amazing grandchildren: Rion, Kile, Ezra Zane, McKenna, Liam and a new addition arriving in 2018. Cindy has been active in her professional organization for 30+ years.  In her spare time, Cindy loves to travel, read books and is involved in church activities. 

Jackie Harmon – Scheduling Coordinator

Jackie feels very fortunate to have worked in the orthodontic profession for over 35 years. She finds joy in seeing smiles transformed and being a part of something so life-changing. She loves being at the front desk to work with patients and their families. Jackie feels blessed to have a wonderful family, which includes her husband, Tommy, her three daughters and their husbands, and six very happy and active grandchildren. Most of her free time belongs to the grands, watching soccer games, doing craft projects, having sleepovers and whatever other activities they are into! Jackie's top ten list of things she loves/enjoys are:  traveling, especially to see her daughter and son-in-law in South Carolina, reading and belonging to an awesome book club, gardens and garden shows, flowers, shopping, music (including blue grass, southern gospel, old style country music, and James Taylor, history, the color blue, red shoes, friends, her church, dogs, decorating, her friendships here at Havens Orthodontics...but wait, there's always more with Jackie!  Last, but not least, Jackie is grateful to be a part of the team at Havens Orthodontics.

Tiffany Stout-Scheduling Coordinator

Tiffany joined the Havens Team when she and her husband moved to California from Michigan in 2016. Tiffany worked for an orthodontic practice in Michigan for over 10 years. She brings so much technology knowledge and support to our office. When her joyful smile is not welcoming you at the front desk, she can be found supporting her husband in ministry, or loving on their daughters, Hazel and Scarlet. Tiffany enjoys a good movie, is the office hair expert, and is a shopping phenomenon.

Jennifer Engel – RDA, Scheduling Coordinator/Clinical Assistant

Jennifer has lived in the Valley all her life, attending Hanford High School, COS-Visalia and Cal Poly San Luis Obispo.  She earned her associate’s degree in dental assisting from Reedley College. She is a licensed Registered Dental Assistant who has worked in the orthodontic field for over 30 years. Outside the office, Jennifer can be found spending time with family and friends, shopping and attending the high school basketball games her husband, Bill, coaches! She grew up with music in her family and loves Broadway musicals, as well as cooking and design shows and her two cats.

Cyndee Rodriguez – RDA, Clinical Assistant

Cyndee grew up in Porterville, and actually went to high school with Dr. Havens-what a small world!  She has worked in the orthodontic field for over 20 years and enjoys the family atmosphere at Havens Orthodontics. In her spare-time, she can be found volunteering with Fresno Wildlife Rehabilitation, taking care of orphaned animals and hopefully releasing them back into the wild once they are healthy. Cyndee also enjoys listening to music, but her specialty is shopping for clothes, purses and shoes. Cyndee is married with two wonderful children, Lauren  and C.J. Cyndee became a Glamma in 2016 when Lauren and her husband, Robbie welcomed Adalyn into the world.

Norma Madrigal Alfaro-RDA, Clinical Assistant

Norma recently joined the Havens Orthodontics team and is a perfect addition!  Norma grew up in Parlier and graduated from Parlier High School and Reedley College with an AS degree and is an RDA.  She is bi-lingual and is very helpful to translate for our patients.  Norma got married in 2014!  In her spare time, she draws, and enjoys crafting and exercising! 

Lorena Avalos -RDA, Clinical Assistant

First a patient, now a rockstar assistant, Lorena joined the team in 2015. Her gentle disposition and incredible work ethic are an asset to our team. When she's not at the office, you will find Lorena on a baseball or soccer field cheering on her kids, Ayanna, Anthony and Andrea. Lorena used to literally be on the field, but has retired her cleats for a Soccer Mom chair. She and her husband are their biggest fans!

Gigi Trujillo-RDA, Clinical Assistant

Gigi joined the team when she moved to the Central Valley from the Bay Area. Gigi is kind and thorough with each of our patients. She is also bi-lingual which is very helpful. Gigi and her husband have 3 beautiful boys who keep them busy outside of work.

Emma Hernandez-RDA, Clinical Assistant

Emma finished school in 2016 and joined our team in 2017. She brings so much joy to our office. Outside of the office, Emma and her husband have 2 children, Mia and Noah. Emma can frequently be found at cheer competitions with Mia, or just playing with Noah, her busy toddler.

Amanda Padilla-RDA, Clinical Assistant

Another patient turned employee. Congratulations to Amanda for graduating dental assisting school and passing her RDA this year! Amanda is a great addition to our team. She often will be found taking x-rays or doing intra-oral scans with our TRIOS Scanner, the latest technology addition to our practice. Amanda enjoys movies and art when she's not busy at the office. Fun fact: She used to work at Selma Cinemas!

Cortney Inouye-Assistant

Cortney is such a help sterilizing instruments. She is with us part time as she attends college pursing a career in Physical Therapy/Sports Medicine. If you need a coffee recommendation, Cortney is your go to. She is the office expert on all things CAFFEINE! Cortney is the daughter of John and Lisa Inouye who graduated from Kingsburg High School where she played soccer and softball.